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Our Promises

Westlake was founded in 2002 to provide Personal Safety training to staff at risk of verbal and physical aggression in their working lives.

Westlake believes that no-one should go to work in fear of being assaulted.

Westlake provide Bespoke training to organisations across the UK – with all training bespoke to individual risk and threat environments.

Westlake promise the following:

  1. Your course will be bespoke to your organisation.
  2. The cost price agreed upon is final – there are no mileage rates, hotels, prep time or any other underhand methods of charging organisations.
  3. If you want Lone Worker / Dealing With Violence & Aggression policies etc please ask – they are free of charge.
  4. All courses have consistent trainers who are well briefed.
  5. Courses can be analysed for effectiveness and reports provided.
  6. You will not be nagged on the phone – tell us when to contact you and we will.
  7. If you ring us we will come back to you ASAP.
  8. If we say we will do something – we do it. On time to specification.
  9. Our advice and support is FREE – just ask.

If something you want is not on this list – please ask

Unbelievable? – Please check our references